Privacy Policy

At Bradberrys Solicitors LLP, we are committed to safeguarding your privacy when visiting our website or communicating electronically with us. This Privacy Policy, together with our Terms of Use, outlines how we collect, use, and protect your personal data. We may update this Policy periodically, so we encourage you to review it regularly.

Information We Collect

In operating our website, we may collect and process the following data:

• Details of your visits to our site, including traffic data, location data, weblogs, and other communication data.
• Information submitted via forms, such as service enquiries or instructions.
• Any correspondence or communications with us.

How We Use Your Data

We process personal data primarily to provide legal services and for related purposes, including:

• Updating and maintaining client records
• Practice management and analysis
• Statutory reporting
• Legal and regulatory compliance

Our processing is governed by your instructions, the Data Protection Act 2018, the UK GDPR, and the SRA Code of Conduct. We may share personal data with third parties such as expert witnesses or professional advisers where necessary for your matter.

Lawful Basis for Processing

We rely on one or more of the following lawful bases:

• Your consent
• Performance of a contract or steps prior to entering a contract
• Compliance with legal obligations
• Protection of vital interests

You may withdraw consent at any time. However, refusal to provide requested data may prevent us from fulfilling our professional obligations and may result in termination of our services.

Data Retention

We retain personal data for a minimum of six years from the conclusion of your matter, in line with:

• SRA guidance on file retention
• Law Society recommendations
• Professional indemnity obligations
• Potential future legal claims

We reserve the right to destroy files after this period unless retention is justified. You may request your original paper file at conclusion; we reserve the right to retain copies.

International Transfers

We may transfer data outside the UK or EEA for processing by trusted and SRA approved vendors and suppliers. By submitting data, you consent to such transfers. We ensure appropriate safeguards are in place, including contractual protections and secure storage.

Security Measures

We take reasonable steps to protect your data, including encryption of electronic instructions. However, internet transmission is not fully secure, and any data sent electronically is at your own risk. You are responsible for maintaining the confidentiality of any passwords issued.

Cookies and Analytics

We use cookies and analytics tools to improve our website and services. These collect statistical data that does not personally identify you. You may decline cookies, but this may affect website functionality.

Disclosure of Information

We may disclose personal data:

• To staff within Bradberrys
• To third parties providing services in connection with your matter (with prior notice)
• Where legally required, subject to privilege protections
• For fraud prevention and credit risk reduction

Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

• Access personal data we hold
• Request rectification or erasure
• Restrict or object to processing
• Data portability (where applicable)

Requests may be subject to a reasonable administrative fee applicable at the time of request. Paper records not held in an organised filing system may fall outside the scope of data protection legislation, but we will consider all reasonable access requests.

Data Controller